Whether your company is still in the startup stages or already a sizable enterprise with plenty of market experience, one thing is certain: innovation must be part of the journey.

Technological advancements and organizational IT needs are constantly evolving, shaping business structures and objectives. For software development companies, the approach of 2020 will demand adaptation and optimization of current business models. When it comes to outsourcing, specifically teams, operational efficiency is a must for growing businesses and this means being able to bring products faster to market. The regular recruitment and investment in worldwide talent, technologies, and adaptation to more productive work methodologies indicate that the popularity of outsourcing will keep on growing and with it, several trends.

Increased demand for Quality

Outsourcing has always focused on cutting costs and increasing budgets. However, although it is still a priority, the amount of focus has shifted. Currently, providers are more attentive to delivering a higher quality service that will set them apart and clients are more interested in partnering with a trusted outsourcing partner whom they can maintain a long business relationship. Although the price always matters, it’s no longer the decisive choice.

Growing Nearshore Outsourcing model

The popularity of the Nearshore Outsourcing model continues to grow due to companies’ necessities, mainly centered on two key points: collaboration and communication. As we mentioned in previous articles, the nearshore model provides plenty of advantages, being one the most beneficial features the same time zone. Working with a remote team that is in a nearby country with similar, or a very close time-zone will allow communication to happen more quickly and effectively, ensuring better management of the team and fewer complications when it comes to language barriers. Not only is it more efficient to leverage conference calls, video chats and email communication with little to no delays in response but it also becomes easier to travel and visit for regular in-person status.

Reliance on AI advancements

The investment in disruptive technologies has been immense and AI machine learning has been the top contender due to its proven advantages. Talent will always be the driving force of any business. However, AI will play a major role in the ability of companies to stay competitive, already changing the way software is tested, improving its speed without sacrificing quality, achieving more efficiency and accurately software testing in a shorter amount of time. This inevitable investment can compromise specific jobs performed by humans. Yet, at the same time, it also means more job openings for more tech talent, such as data scientists, analysts, and AI experts.


The last couple of years have proven to be hard security times due to the many hacks which big-name companies experienced. More than ever, companies are vetting extensively potential partners with Fort-Knox like IT security capabilities. Therefore, future partnerships will happen more frequently with providers that have a proven record of best practices in cybersecurity. As a result, emerging cybersecurity tools are being developed, opening the door to new and seasoned talent to prevent future attacks, while reinforcing and improving current standards.

Ultimately, the future is tied with pushing boundaries into more advanced business areas, which in turn requires pushing internal limits, adapting at the same time to future trends. Companies that can successfully identify more quickly the needs of the market will lead 2020.